Our zero waste refillery is OPEN!
However, due to the recent COVID-19 spike we will be operating on a contactless basis only. So how does it work?
We want to make it as easy for you as possible! Email us, send us a message on social media, or place an order to let us know you need a refill. We'll give you the address and a good time to time to drop off your jars, then once your order has been fulfilled we will notify you (it's usually within the hour). If you're out and about you can stop by on your way home to grab your order, or we will drop it off at your doorstep on our next trip out of the house (sometimes that can be a day or two).
We are able to provide you with instant refills but we ask that you schedule that with us in advance. This is to make sure we don't have multiple customers at once and that we have adequate time to sanitize between orders. We will provide you with further direction should this be the option you choose.
The safety of our staff, our customers, and our respective families are our top priority.
We understand these are difficult times, and if you are unable to leave your house or are choosing to stay home, please let us know and we will provide jar pick up, fulfillment, and delivery at no charge.
Bring your clean jars down and pay by weight. If you don't have jars we have some for purchase.
You do not need to buy new jars to get a refill! Your plastic dish soap bottle or laundry jug works too!!
New for 2021!
Introducing our Jar Exchange Program
In an effort to make things easier for you, we've created a new service! The Jar Exchange Program eliminates the need to arrange a refill and solves the problem of forgetting your jar. All you need is 2 jars (or containers, jugs, whatever vessel you choose to use).
So, how does it work?
On your next refill, leave us with an extra jar. Once your current refill is low, we'll fill that extra jar you left with us and come replace the empty one! IT'S THAT SIMPLE!
We will keep your jar labelled and stored separately, and once you're ready for a refill we will drop off your full jar and pick up your empty jar! This way you never have to worry about running out of product, or fitting time in your busy schedule to stop by, or purchase another jar should you forget yours. You can schedule a monthly (or bi-monthly) exchange or just let us know when you're low!
If you have any questions please reach out to us! You can reach us anytime at email@example.com to get started on the Jar Exchange Program.
We are so happy to introduce Carina Organics to our refill line! They make fresh, all natural and entirely organic hair and skin care products for the whole family. Proudly handmade in Canada (right here in BC!) and 100% free of harmful chemicals and synthetics. Stop buying more plastic bottles and refill the ones you have now with these amazing products.